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Frequently Asked Questions

Below you'll find answers to some of our most frequently asked questions about ERDO. If you have questions specifically about ChildCARE Plus, ERDO's child sponsorship program, click here.

General Questions

What does ERDO stand for?

ERDO stands for Emergency Relief and Development Overseas. Our name encapsulates our three areas of focus – Child Sponsorship, Community Development and Crisis Response. Where there is poverty, hunger, disaster and injustice, ERDO is there on your behalf, "doing good".

How many countries does ERDO work in?

At any one time ERDO is working in over 30 countries around the world, bringing emergency relief during times of natural disaster and conflict while continuing to help families overcome challenges of poverty so they can build stronger futures. Our ChildCARE Plus program is currently running in 29 countries and we also have programs operating in other parts of the world through our ministry partners. When crises occur, these global partnerships allow us to extend our reach and respond to urgent needs, wherever they happen.

How are your emergency supplies and funds distributed?

ERDO works with community representatives living in the areas that we hear are facing crisis. We also work with other emergency aid and development agencies, churches and organizations. When emergency supplies and funds are collected, we assess the situation and decide which partners are in the best position to meet the needs of the people affected. We then channel the donated supplies and funds through them to bring food, safe water, emergency shelter, counseling and other essentials to those who are suffering.

When I give a general donation to ERDO how is my money used?

Your donations to ERDO's general fund help support important projects and activities we're running that may need additional support. General funding donations are vital to our work. They ensure all our relief and development projects receive the funds they need to be able to meet the needs of the people we're serving who are caught in desperate circumstances.

When will I receive a tax receipt for my donation?

Single gifts:  When you donate a single gift online, you will receive an instant e-receipt.  We typically issue one receipt for each gift you donate to ERDO. 

Monthly donors: if you decide to donate to ERDO on a monthly basis, to lower administration costs to ERDO we will issue one receipt in February in the following calendar year. This receipt would include all other single gifts given throughout the year by mail or phone. 

How do I notify you if I want to change my address?

If you need to change your mailing address or update any of your contact information, you’re welcome to create a log-in on this secure website and change your information online. You can also contact us at info@erdo.ca or 905-542-7400.

Is ERDO a registered Canadian charity with a charitable registration number?

Yes, ERDO is a registered charity, and our charitable registration number issed by the Canadian Government is: BN# 87591 2701 RR0001

You can be assured that in giving to ERDO, you are supporting a charity that is responsible in finances and management and that is Biblically based. Visit CRA's overview of ERDO.

Is ERDO a member of the Canadian Council of Christian Charities?

ERDO is an associate member in good standing with the Canadian Council of Christian Charities. As a associate member, we adhere to the highest standards of ethics and operations, and enjoy the accountability of being in association with other key Canadian Christian Charities.

Does ERDO have an independent auditor?

Yes. ERDO undergoes a rigorous annual audit by RLB LLP. The audited financial statements are available on this website. 

Who can I contact for more information?

We're happy to answer any of your questions. Send us an email at info@erdo.ca or call us at toll free at 1-800-779-7262.

 

©   ERDO (Emergency Relief & Development Overseas)  |  Canadian Charitable Registration #87591 2701 RR0001

ERDO is the humanitarian agency of the Pentecostal Assemblies of Canada

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